01
WordPress health check
Review updates, plugins, theme structure, hosting basics and obvious risks before changing anything.
WordPress rescue and support
WordPress rescue for broken or inherited sites.
Got a WordPress site that is slow, fragile, broken or hard to safely change? I help stabilise, clean up and support WordPress and WooCommerce sites that have outgrown their original setup.
- WordPress health check
- Plugin/theme conflict review
- Form and email-delivery testing
- WooCommerce issue diagnosis
- Hosting, backups and security review
- Tracking and analytics sanity check
01 Problems
When WordPress starts slowing the business down.
These are the moments where a WordPress site needs careful triage rather than another rushed plugin change.
- The previous developer is gone.
- Plugin updates keep breaking things.
- Forms or email notifications are unreliable.
- WooCommerce checkout or order emails are misbehaving.
- Nobody knows what is safe to update.
- The site is slow or difficult to maintain.
- Tracking, hosting, backups or security are unclear.
- The business needs ongoing support, not another one-off patch.
02 What I’ll fix
What I'd stabilise first.
The goal is to make the site safer to change, easier to understand and less dependent on emergency patching.
02
Plugin/theme conflict review
Identify what is likely breaking the site and what can be safely tested, rolled back or replaced.
03
Form and email-delivery testing
Check submissions, notifications and delivery paths end to end so enquiries are not silently lost.
04
WooCommerce issue diagnosis
Review checkout, order emails, payment/shipping plugins and customer-facing purchase paths.
05
Hosting, backups and security review
Confirm the foundations are understandable, recoverable and safe enough to maintain.
06
Tracking and analytics sanity check
Make sure key enquiry events and lead paths are not misleading the business.
07
Documentation and handover notes
Leave practical notes so future changes are less risky.
08
Ongoing maintenance pathway
Create a calmer support path instead of repeating emergency patching.
03 Relevant proof
Proof I work with messy WordPress systems.
These are not generic portfolio pieces. They show the kind of support, triage and operations thinking that sits behind a calmer WordPress rescue.
WordPress maintenance workflow
CTRL
A maintenance and operations layer for keeping WordPress sites, jobs, state and follow-up work easier to see and manage.
Why it matters here: Rescue work is calmer when site state, support tasks and follow-up are visible instead of scattered.
- Problem
- Site operations needed a safer way to see maintenance work, state and follow-up.
- Built
- Overview screens, job flows, site inventory and guarded operations paths.
- Outcome
- Simplified support and made ongoing maintenance easier to manage.
Technical rescue / health checks
HeliOS Health / Remediation
A health-check and remediation suite for website hosting basics, support triage and repeatable technical rescue.
Why it matters here: Inherited technical problems need repeatable checks before anyone starts changing things.
- Problem
- Recurring hosting and website health checks needed a calmer repeatable triage path.
- Built
- Config-driven checks, verification helpers, remediation scripts and runbooks.
- Outcome
- Made technical rescue work easier to repeat, document and hand over.
Client testimonial
Any issue I have had with my website, emails or alike, he has resolved quickly and thoroughly.
Alana MuellerInner Balance Pilates Lara
Why it matters here: Urgent support still needs to feel calm, clear and thorough.
04 Entry offer
Good first step
WordPress triage
I will review what is broken, what is risky, what can stay, and what should be fixed first.
Request a WordPress triage05 How it works
How I'd approach the rescue.
The first job is to slow the panic down enough to make good technical decisions.
Stabilise
Check access, backups, hosting basics and obvious risk before changing anything.
Diagnose
Trace the issue through plugins, forms, emails, checkout, tracking or theme behaviour.
Fix carefully
Make the smallest safe fix first, test it, and avoid turning one issue into three.
Handover or support
Leave notes, next steps and a calmer maintenance path.
06 Fit and budget
A quick check before we touch the site.
If the setup is fragile, the first useful move is knowing what is safe, risky and worth fixing now.
Fit check
This is probably a good fit if...
- Inherited WordPress or WooCommerce site
- Broken forms, plugins or tracking
- Business needs calmer ongoing support
Scope check
It is probably not the right fit if...
- Brand-new template-only build
- One-off free plugin recommendations
- Credential-sharing before scope is understood
08 FAQ
Questions worth clearing up.
Can you work on a site another developer built?
Yes. Inherited WordPress sites are a common starting point. I begin by understanding the setup, risks and access before changing anything.
Can you help if I do not know what is broken?
Yes. The first step is usually triage: forms, plugins, hosting, theme behaviour, recent changes, errors and the safest order of fixes.
Do you fix WooCommerce checkout and email issues?
Yes. I can review checkout paths, payment and shipping plugins, order emails, notifications and customer-facing purchase issues.
Can you take over ongoing support?
Usually, yes. After the site is understood and stabilised, I can recommend a calmer maintenance or support pathway.
What access do you need?
It depends on the issue, but WordPress admin, hosting, DNS, email delivery, analytics or payment access may be needed. I will ask only for what is relevant.
Should the site be rebuilt or rescued?
I will tell you honestly. Some sites need a careful rescue first, some need staged cleanup, and some are safer to rebuild once the risks are clear.
10 Start
Need a broken or inherited WordPress site stabilised?
Send the messy version. I'll help work out what is broken, what is risky, what can stay and what should be fixed first.
A rough version is fine; context is useful. Prefer email?
Email me directly